Customers want to be able to make appointments quickly and effortlessly, with the booking button on your Google My Business listing, that's now possible. But how does Google My Business work exactly?

One of the essential features is setting opening hours and offering appointment options to your customers. We'll show you with these expert tips how you can use SEO optimization to truly shine online.

Google My Business Booking Button

Okay, start by searching for your business on Google by entering your business name in the search bar. Then log in to Google My Business by clicking 'Sign in' and entering your Google account information.

1. How do I create an appointment link in Google My Business?

Follow these steps to add an appointment link to your Google My Business listing:

Step 1: Log in to your Google My Business account. via this link: https://business.google.com/

Step 2: Click on the desired location of your business if you have multiple locations.

Step 3: Go to the 'Info' tab in the left sidebar.

Step 4: Scroll down to the 'Make an appointment' section and click 'Add appointment link'.

Step 5: Enter the URL of your appointment page on your website.

Step 6: Click 'Apply' to save the changes.

Now customers can easily make appointments by clicking on the appointment link in your Google My Business listing. It's a convenient way to improve your customer service and manage your schedule.

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2. Is it possible to set opening hours as "by appointment only"?

Yes, you can set opening hours as "by appointment only" in Google My Business. This is especially relevant if you do not have regular opening hours and only receive customers by appointment. Follow these steps to set this up:

Step 1: Log in to your Google My Business account.

Step 2: Click on the desired location of your business if you have multiple locations.

Step 3: Go to the 'Info' tab in the left sidebar.

Step 4: Find the 'Hours' section and click 'Edit'.

Step 5: Choose the option 'By appointment only'.

Step 6: Click 'Apply' to save the changes.

This will indicate on your Google My Business listing that you work exclusively by appointment, which is useful to prevent confusion among potential customers.

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Conclusion

Setting opening hours and adding an appointment link on Google My Business is essential for effective online management of your business presence. Follow these steps to improve your customer service and make your business operations more efficient. Remember to update your listing regularly for always up-to-date information. Keep in mind that the availability of this booking option depends on your business category.